Counseling Center FAQs

Q: Where is it?

A: The Counseling Center is on the third floor of Johnson Chapel.

 

Q: When is it open?

A: Monday through Friday, from 9 a.m. to 4:30 pm.

 

Q: How do I make an appointment?

A: Stop by the Counseling Center or call (413)542-2354 any time it's open.

Q: How do I know if I should go?

A: The Counseling Center is a good way to get help and support if you're dealing with a stressful situation, especially if it's something that you might not feel comfortable talking through with friends, family members, or your RC. You are welcome to talk with someone there, whether it's a life-changing event or simply a worrisome one. It can also be a good resource if you're worried about a friend and want advice from an experienced professional.

Q : What would an appointment be like?

A: Students sit down with a counselor to survey the situation and decide together where the problem lies and what is needed. Your counselor will listen and prompt you to clarify your own thinking, rather than deciding for you or giving advice.

Q : How often are appointments? How long do they last?

A: Ordinarily, students will see a counselor for a 45 to 50 minute appointment, once per week, although scheduling is done on a case-by-case basis.

Q: For how long can I continue counseling?

A: Most students find that they have reached some helpful clarity within about six sessions, although it is certainly possible to come in for more or return if a problem reoccurs. The Counseling Center can also help students with referrals for longer-term counseling with private therapists in the area.

Q: Will the Counseling Center tell anyone else that I have used their services?

A: The Counseling Center is a confidential resource; a counselor would only talk with a Dean or parent if a student made a request or if there were an imminent risk of injury or violence. No other campus office has knowledge of a student's visits to the Counseling Center without his or her explicit permission. Counseling Center records are typically destroyed within 5-7 years after graduation.

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