To make or change an appointment:
For Spring 2021, Amherst students living on-campus or elsewhere in Massachusetts are eligible to receive counseling and psychiatry services from the Counseling Center, including: therapy, urgent care, groups, medication management, and single-session counseling. Out-of-state students can visit here to learn more about accessing My SSP, a free resource provided by Amherst College that provides mental health counseling through chat, phone and video. Out-of-state students can also have case management and consultation services to help them access care locally. Out of state students are also welcome to join any of our support groups.
There are three ways to make an appointment:
(1) Call our front office at 413-542-2354 between 8:30am-4:30pm EST
(2) Email email@example.com, or
(3) Fill out our online appointment request form
Crisis and urgent care appointments are available same-day, and a first-time appointment for on-going counseling can be scheduled within 1-2 weeks. After-hours, you can leave a message for our office and we will get back to you the following business day. For all appointments, some online forms must be completed - you'll receive instructions for your online forms prior to your appointment. Please be sure to complete these forms before your appointment time.
Read more about our services below:
If you are experiencing a mental health crisis, please call us (413-542-2354). We will see you immediately or as soon as possible. If you call after-hours, you will be able to speak with a mental health counselor by phone. If you or someone you know is in immediate danger, call 9-1-1 or ACPD (413-542-2111) for on-campus emergencies.
If your concerns can wait a few hours, same-day urgent-care appointments are available most mornings and afternoons during business hours. Please call ahead to make an appointment and request urgent care. Depending on schedule availability, sessions may last between 20-45 minutes.
We off brief, individual counseling that allows students to work one-on-one with a counselor. Common concerns include feelings of anxiety or depression, managing stress, academic performance, coping with difficult relationships, overcoming shyness or social anxiety, understanding identity, improving self-esteem, recovering from trauma, perfectionism, and developing resilience. Our goal is to provide an open, supportive, and confidential environment for you to address the issues that are most important to you.
Most first-time appointments can be made within two weeks. Your first appointment will last about 50 minutes, and you'll complete online paperwork about 15 minutes prior to the appointment. During the appointment, you and your therapist will discuss your concerns, goals, and develop a plan for future sessions, if needed.
Follow up appointments are usually scheduled every other week or every three weeks depending on the clinical needs, and students are seen on average 7 times over the course of a year, or about every other week over the course of a semester. Students needing weekly counseling or longer-term care will be referred off-campus to providers, and our case manger can assist in helping find a therapist.
One-time, 50-minute appointments are available every day for students who wish to access a counselor the same or next day to address specific issues or problems that are causing immediate concerns or distress. These appointments are solution-focused, and designed to help students make quick changes. Click to learn more about single-session treatment.
Our Clinical Case Manager serves to help connect students and families to treatment and support resources outside of campus. Referral services include finding a mental health therapist off-campus, locating specialized treatment (e.g. trauma, eating disorders, substance use, etc.), and connecting with resources in one's home community away from campus. Case management also partners with college staff (including the Office of Student Affairs) and treatment providers to promote the success of students either considering a medical leave from the College or returning from a leave. To request a meeting with the Clinical Case Manager, please call our front office.
Evaluation and ongoing management of psychiatric medication is available to all enrolled students and is provided by licensed psychiatry providers. Prescriptions can be filled at a local pharmacy of your choice or through the Health Center in partnership with UMass University Health Services. Any co-pays (costs of a medication that is not paid by the insurance company) depend on your insurance. Either a Counseling Center or Health Center provider must refer students for their first appointment.
My SSP (Student Support Program)
The Counseling Center is pleased to offer My SSP, a free counseling and mental health support service available to ALL students in any location. Support is available via chat, phone, and video calls with professional counselors. My SSP is available 24/7 throughout North America and in many locations worldwide. Visit here to learn more about accessing My SSP.
Consultation is available to concerned faculty, staff, students, and parents seeking information regarding mental health or for advice in responding to others (e.g. friends, students, children) who might be having mental health difficulties. Vocational consultations are also available to students considering a career as a psychologist or social worker. To schedule a consultation, please call and request an appointment.
Services Not Provided
There are some services that we are occasionally asked about, but do not currently provide. These include long-term counseling, counseling for alumnae/i of the College, ADHD or other psychological testing, and intensive care for substance use or eating disorders. Learn more about services not provided.