Susan Kimball

Susan Kimball

Head of Access Services

Susan Kimball is responsible for circulation, print and electronic reserves, interlibrary loan, and stack maintenance. She also oversees staff and collections at Keefe Science Library.

Christina Raus

Christina Raus

Access Services Supervisor

(she/her)

I oversee user services and desk operations at the Robert Frost Library, Keefe Science Library, and Morgan Music Library. 

Bilal A. Muhammad

Evening Access Services Specialist/Student Supervisor

An Amherst graduate, I work evenings and help you get the books you want.

Elizabeth Gerlach

Elizabeth Gerlach

Music and Science Library Specialist/Student Supervisor

Katherine Caughlin

Katherine Caughlin

Reserves Supervisor

Frost Library Room 101

I use she/her pronouns. I oversee the course reserve work of the three branches of the library. I am also the main contact for eReserves. Just send me an email if you have any questions! 

Michal Loren

Michal Loren

Reserves Associate

Frost Library Room 101

(she/her)

I work on course reserves at Frost with an emphasis on print reserve materials. I also help manage circulation and billing. For reserve questions, please contact reserves@amherst.edu. For everything else, feel free to reach out!

Anna Normark

Anna Normark

Weekend Access Services Associate

Frost Library Room 101

Steven D. Heim

Interlibrary Loan Supervisor

Steve Heim manages the Interlibrary Loan department. Contact him for any questions regarding borrowing or lending requests.

Kenneth W. Kunes

Interlibrary Loan Associate