Registrar Grade Change Policy & Instructions

The process for changing a grade that has been submitted to the Registrar’s Office begins with the instructor of the course. If the student feels there has been an error in how the grade was calculated or if the grading process did not adhere to the expectations outlined in the syllabus, the student may appeal to the Provost and Dean of the Faculty. (See Student Code of Conduct-The Resolution of Student Grievances with a Member of the Faculty). It is not allowed for a student to submit additional work, complete missed assignments, redo past assignments, or call for a different set of evaluation criteria in order to change and already submitted grade. If the instructor agrees to make a grade change, the following steps should be followed:

• The instructor logs into Workday and selects “Change of Grade Request” from the menu.
• The instructor selects from a drop-down list of rosters (the list includes only courses taught within one academic year).
• From the roster, the instructor selects the student and enters the new requested grade.
• The reason for the change is entered in a comment field.
• Once the instructor clicks “submit,” a series of emails are sent to the chief student affairs officer, the registrar, the associate registrar, and two administrators in the Offices of the Chief Student Affairs Officer and the Provost and Dean of the Faculty.
• Once the chief student affairs officer approves, an email is sent to the provost/dean of the faculty for approval.
• Once the provost/dean approves, the grade is changed by the Office of the Registrar, and all parties above are notified.

If either party denies the request, the grade is not changed by the registrar, and all parties are notified of the outcome.