Website, Mobile App, and Online Campus Map

Amherst website and mobile app shown on phones

The Office of Communications provides a variety of web publishing services, including assistance with visual design, content, usability, accessibility, and search engine optimization. In addition to assisting directly with websites, we offer a series of help guides and trainings for website managers. 

Given the complexity of digital design and communications and the necessity of ensuring that content is accessible, departments and offices should contact Communications before making substantial changes to existing websites or creating other digital materials, such as PDFs.

  • If you are considering building a new website, the first step is to contact Communications. We will consult with you about the project, as well as consult with IT when appropriate, and recommend the best platform. 
  • If you will be linking to a webpage in a major communication, such as an email to the College community, please have the page checked ahead of time by Communications. 
  • Please be aware that if Communications will be linking to a webpage in a news story or other public messaging, we will update or refine the formatting of that page as needed. 

In addition to overseeing the main College website, the Communications web team manages the Mammoth Mobile app and online campus map, and assists departments with branding and setup of third-party apps and web services. 

mammoth with a wrench

Website Support Request

Request help with any and all aspects of the Amherst website. 

Web & Digital FAQ

We’re Here to Help

Willa W. Jarnagin

Willa W. Jarnagin

Director of Web Design & Communications Services

As a web developer and digital designer, I contribute to many aspects of Amherst’s digital presence—from web design and content strategy to promotional graphics and more. 

Working with the Web Services team in IT, I specialize in CSS and UI/UX design. For departments, I provide a variety of web support, including assistance with visual design, content flow, usability, accessibility, and search engine optimization. Additionally, I build custom WordPress sites (see The Common and Hidden Drives). With a background in graphic design and illustration, I can also create graphics for your department or project. 

Contact me with requests related to College websites, graphics, or Amherst’s Visual Identity Toolkit.

Pronouns: she/her/hers

Michael J. Reid

Michael J. Reid

Senior Digital Communications Specialist

In my role as the Senior Digital Communications Specialist, I directly support the College’s digital communications efforts, focusing on the overall appearance, production and maintenance of the College’s web, mobile, digital signage, and map applications. I also assist colleagues across campus regarding content, technical issues, analytics, digital design and digital communication strategies for outreach to current students, faculty and staff, prospective students and their parents, and the Amherst alumni community.

Pronouns: he/him/his

Roberta L. Diehl

Roberta L. Diehl

Director of Digital Communications

As Director of Digital Communications, I lead the creative team responsible for producing digital, print, photography, and video content, setting strategies, prioritizing requests, and recommending and implementing tools to improve the efficiency of our work. I also collaborate with staff in departments and programs across campus to support their digital and print-based communications projects.

In addition to a B.A. in Writing from the University of Pittsburgh, I hold an M.F.A. from the University of Alaska, Fairbanks.

Contact me about related to digital, print, photography, or video projects. 

Pronouns: she/her/hers