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Website Support Request Form

Need assistance creating or updating pages? We can help.

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How We Can Help

The Communications digital team can:

  • set up and organize your Amherst website
  • add display components to visually enhance your content
  • streamline your web content for usability and search engine optimization
  • provide photographs
  • ensure that your content is accessible
  • explore alternate web platforms, such as WordPress
  • create custom graphics, including animations, for social media and other uses

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Help Guides for Website Editors

Find guides to various aspects of building webpages on the Amherst College site, including creating forms, making content accessible, how to format articles, and more.

Willa W. Jarnagin

Willa W. Jarnagin

Director of Web Design & Communications Services

As a web developer and digital designer, I contribute to many aspects of Amherst’s digital presence—from web design and content strategy to promotional graphics and more. Working with the Web Services team in IT, I specialize in SASS/CSS and UI/UX design. For departments, I provide a variety of web support, including assistance with visual design, content flow, usability, accessibility, and search engine optimization. Additionally, I build custom WordPress sites (see The Common and Hidden Drives). With a background in graphic design and illustration, I create custom graphics for everything from social media to t-shirts. See some of my animated graphics

Contact me with requests related to College websites, graphics of any kind, or Amherst’s Visual Identity Toolkit.

Pronouns: she/her/hers

Michael J. Reid

Michael J. Reid

Senior Digital Communications Specialist

In my role as the Senior Digital Communications Specialist, I directly support the College’s digital communications efforts, focusing on the overall appearance, production and maintenance of the College’s web, mobile, digital signage, and map applications. I also assist colleagues across campus regarding content, technical issues, analytics, digital design and digital communication strategies for outreach to current students, faculty and staff, prospective students and their parents, and the Amherst alumni community.

Pronouns: he/him/his

Roberta L. Diehl

Roberta L. Diehl

Director of Digital Communications

As Director of Digital Communications, I lead the creative team responsible for producing online, print, photography and video content, setting strategies, prioritizing requests, and recommending and implementing tools to improve the efficiency of our work. I also collaborate with IT on projects involving mobile apps, digital signs and online directories, and work with departments and programs to support their digital communications projects.

In addition to a B.A. in Writing from the University of Pittsburgh, I hold an M.F.A. from the University of Alaska, Fairbanks.

Contact me if you have questions, requests or suggestions related to web, print, photography or video. 

Pronouns: she/her/hers