Please visit our FAQ page and refer to the following contact information for any additional questions:

Billing Statement questions

Call/email the Student Accounts Office

413-542-2817/2811 or


Financial Aid questions

Call/email Office of Financial Aid

413-542-2296 or


Health insurance coverage and/or waiver questions


Call Arthur J. Gallagher & Co. Insurance

800-379-6183 or go to

On-line bill access

Call/email  IT Help Desk

413-542-2526 or

On-line payment/TMS

Call Tuition Management Systems (TMS)

800-722-4867 or go to

Monthly Payment Plan/TMS

Call Tuition Management Systems (TMS)

888-216-4258 or go to