Did you know that clear writing reflects clear thinking? The opposite is also true: when we read

documents that leave us feeling confused, it’s often the case that the writer’s thinking was flawed in some way. In this course, participants will learn how to apply the proper thought and process to their writing — whether that is everyday business writing or more comprehensive writing projects—so that it results in cogent, logical, and well understood communication.

Through a highly interactive format, this course teaches participants about the basics of business writing using a who-what-how framework that is easy to grasp, apply and remember. The who refers to the audience or intended recipient, the what refers to the content and purpose of the message and the how refers to the message delivery, including format, mechanics, tone and organizational considerations.

This class is designed for anyone whose job requires that they be effective in communicating through the written word.

After this class, you will be able to:

  • feel confident about your ability to think through writing projects first
  • know how to use the writing process to produce clear and concise work
  • apply the who-what-how framework to any writing assignment

Presented by Susan Kline, Business Communications Consultant

Date Time Location
Tuesday, August 4
9:00 AM - 12:00 PM
Porter Lounge, Converse Hall
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