Phishing season’s new bait

The fall phishing season is off to a brisk start.  The new “hook” this year is a request for the recipient  to purchase gift cards as a favor to the sender. While being wary of requests that ask you to follow links and submit your credentials, also be on the look-out for these gift card scams.  Remember:  forward any suspicious emails to and/or before deleting them from your Inbox.


Campus Directory Changes Coming Soon

July 31, 2019

The new directory goes live on August 15, 2019.

You may set a variety of preferences for your personal profile within the college directory.  Available options depend on your role: student, faculty, or staff. 

Sign in to the directory to select the Profile Preferences button in the upper right. Select whether each element of your Profile is visible to the Public (i.e., beyond Amherst) or to Amherst Only.

ISP planned outage

CenturyLink, an Internet Service Provider (ISP) for UMass, will be conducting network maintenance on Tuesday July 30, midnight-6 am.

ACData emergency contact information update issues

The ability to update emergency contact information in ACData is currently not working.  We are working to fix this problem in ACData but do not yet have a time estimate for when the issue will be resolved.  We will announce that the issue is fixed here and in The Daily Mammoth once it is fixed.

Please contact or x2526 if there are any questions.

Zoom security on Apple computers

Zoom has released a software update for macOS to address two security concerns: change the behavior of the Video-On feature that is set by default when installing the software, and remove parts of the software that could have been potentially used for malicious intent by a third party. If Zoom is installed in your Apple compu

Science Center 6/29 electrical work and IT resources

IT strongly recommends that all computers and printers in the Science Center be powered off at the end of the day Friday before Saturday’s transformer replacement.  The devices may safely be powered on again once electricity is restored to the Science Center.

Weekly IT maintenance reminder

All planned, regular maintenance of IT systems and servers will be conducted during the hours of 4-8 am on Thursdays and Fridays every week. 

As always, please direct any questions or concerns about this schedule to

Mobile device security upgrade for G Suite

Starting June 10, mobile devices (college- or personally-owned, Android and iOS) used to access Amherst’s Google apps will require a screen lock or passcode.  Users who do not yet have a passcode or screen lock will be required to set one up on their device in order to continue accessing G Suite data from their mobile device.  The security upgrade affects mobile devices running Android 6.0+ or iOS 8.0+. 

Converse Data Center upgrade project 5/18/19

A critical element of the ongoing network replacement project will take place early Saturday morning, May 18. Contractors will be replacing a major component of the electrical infrastructure supporting the data center. While we do not anticipate any downtime for any services or systems during Saturday’s work, there is always a risk of an unexpected outage. 

For more information about the network upgrade project, see the IT homepage.