Weekly IT maintenance reminder

All planned, regular maintenance of IT systems and servers will be conducted during the hours of 4-8 am on Thursdays and Fridays every week. 

As always, please direct any questions or concerns about this schedule to AskIT@amherst.edu.

Mobile device security upgrade for G Suite

Starting June 10, mobile devices (college- or personally-owned, Android and iOS) used to access Amherst’s Google apps will require a screen lock or passcode.  Users who do not yet have a passcode or screen lock will be required to set one up on their device in order to continue accessing G Suite data from their mobile device.  The security upgrade affects mobile devices running Android 6.0+ or iOS 8.0+. 

Converse Data Center upgrade project 5/18/19

A critical element of the ongoing network replacement project will take place early Saturday morning, May 18. Contractors will be replacing a major component of the electrical infrastructure supporting the data center. While we do not anticipate any downtime for any services or systems during Saturday’s work, there is always a risk of an unexpected outage. 

For more information about the network upgrade project, see the IT homepage.

IT maintenance schedule

IT is consolidating the maintenance schedule for various services into a standard weekly window, starting the week of May 13, 2019. All planned, regular maintenance will be conducted during the hours of 4-8 am on Thursdays and Fridays, beginning at 4 am this Thursday, May 16.
 
The work of the network redesign will require other scheduled maintenance over the summer.  We will announce those maintenance periods as they are scheduled. 
 

Chapin Hall network maintenance May 10-12

IT will be replacing and relocating essential network equipment in Chapin Hall starting at 5 p.m. Friday afternoon, May 10.  During the work, there will be no network connectivity, Ethernet or Wifi, in Chapin.  As the project requires new electrical wiring, the network will be down over night and potentially until Sunday May 12.   We recommend those who work in Chapin shut down all equipment in their offices by Friday at 5 p.m.  IT will let users know when the Chapin network is working again.

Counseling Center phone numbers unavailable after 5pm on Monday, April 1, 2019

Phones at the Counseling Center will be unavailable on Monday, April 1 after 5pm due to maintenance on the campus telephone system. If you encounter an emergency while phones are unavailable, please use a cell phone to dial ACPD Emergency: (413) 542-2111, Business: (413) 542-2291. You may also contact the National Suicide Prevention Lifeline below:

National Suicide Prevention Lifeline

Phishing Awareness 3/8/2019

We have received reports of strange voice mail messages asking for payment of a "computer license." These are phishing attempts created to gain access to your financial accounts. The number of people