Information Technology

Credits Issued for Laser Printing

During an internal audit of laser printing charges, we discovered an error that caused the accounting system for laser printing to overcharge during specific conditions since January 2015. We have issued a credit to all accounts affected and will contact each student whose account was overcharged with a separate message. We sincerely apologize for this error. We have taken steps to prevent this kind of error from recurring and will also launch a study over the summer to determine if we need to make any other changes to print accounting.

OAS to Acquire Large Format Printers

On June 1, OAS will acquire the large format printers currently available at Seeley Mudd and will provide large format printing services for Amherst College moving forward. OAS will be able to provide the expertise and maintenance required to provide quality and accurate large format prints to our community. IT will continue to provide assistance to students and faculty in the preparation of documents for large format printing. OAS/Mailing Center is located in the basement of College Hall (the yellow building on the corner of Rts 116 & 9).

Sincerely, 

Minor Design Updates to the Campus Directory

A few minor design updates to the campus directory will take place this week. The functionality of the campus directory is not changing at this time.

Please contact us at AskIT@amherst.edu, if you have any questions.

Technology Tips to Keep in Mind as the Semester Ends

We realize that the semester is coming to a close. As you are trying to complete all projects and meet all deadlines, here is a short list of reminders that will help you finish the semester without technology incidents: 

Locations of Technology Support

Technology support for students is available at both Seeley Mudd and A-Level at Frost Library. For a detailed schedule, please visit our web site at https://www.amherst.edu/mm/470739.

Make Backups Often

Power Supply Fire/Electric Shock Hazard from non-Apple Branded Power Supply

A power supply for MacBook laptop computers made by the company "Safety Mark" has been found to be defective. If you use a power supply made by "Safety Mark," we urge you to discontinue its use immediately. If you use this power supply with a college-owned computer, please visit our office in Seeley Mudd so we may replace it with an original power supply from Apple.

The power supply from "Safety Mark" may short and/or overheat, creating a hazardous situation that could cause fire and/or an electric shock. Here are pictures of the power supply:

IT Job Opening: Susan and Kenneth Kermes Technology Fellow

Information Technology seeks a graduating senior or recent Amherst graduate to serve in a one-year position as the Susan and Kenneth Kermes Technology Fellow. The position will begin July 1, 2015 and end June 30, 2016. The fellow will be a member of IT Support Services and will support the use of computing devices by students, faculty, and staff. The skills and talents of the successful candidate and the needs of the department will determine the content of the fellowship.

Duties and Responsibilities

Website Forms to Include Challenge-Response Mechanism Starting in March

In an effort to protect the integrity of publicly viewable web forms on the college website, all web forms will include a challenge-response field known as “CAPTCHA", starting in early March. The CAPTCHA will only be present to users who are not logged into the college website.

Support for Java Applets in Campus Workstations

We have received reports from several students to inform us that some websites required for assignments are not loading properly on campus workstations. Some of these websites require the use of Java, which over the past few years has become very restrictive in terms of security. In order for the websites to work properly, we will need to add an exception to the Java security settings so the websites faculty assign work across computing devices on campus.

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