Receiving Too Many Unwanted Phone Calls?

We receive reports from time to time from members of our community who are frustrated with the receipt of unwanted phone calls and facsimiles. Occasionally, the the request is made to block incoming calls from particular telephone numbers. Unfortunately, we cannot. We recently came across a great article on the subject and wanted to share it with our community:

Clarification on Purchases of Technology Equipment for the College

We have received several questions about technology purchases as faculty members plan their return and new faculty and staff members join the College, so we wanted to send a clarification about the protocol for technology purchases that include devices and software. All technology purchases should start with IT Support Services, x2526. We are responsible for ordering, the receipt, tracking, and maintenance of all technology resources purchased on behalf of the College.

"Admin Help Desk" Phishing Attempt

Several campus members have received a phishing or fraudulent email designed to have you provide your Amherst log on credentials.  Reminder - never share your Amherst user name and password with anyone. Please keep your passwords private to protect yourself and the security of our network. We do not need your password in order to provide services to your account.

Here is a sample of one of the emails that we recently received:

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Credits Issued for Laser Printing

During an internal audit of laser printing charges, we discovered an error that caused the accounting system for laser printing to overcharge during specific conditions since January 2015. We have issued a credit to all accounts affected and will contact each student whose account was overcharged with a separate message. We sincerely apologize for this error. We have taken steps to prevent this kind of error from recurring and will also launch a study over the summer to determine if we need to make any other changes to print accounting.

OAS to Acquire Large Format Printers

On June 1, OAS will acquire the large format printers currently available at Seeley Mudd and will provide large format printing services for Amherst College moving forward. OAS will be able to provide the expertise and maintenance required to provide quality and accurate large format prints to our community. IT will continue to provide assistance to students and faculty in the preparation of documents for large format printing. OAS/Mailing Center is located in the basement of College Hall (the yellow building on the corner of Rts 116 & 9).


Minor Design Updates to the Campus Directory

A few minor design updates to the campus directory will take place this week. The functionality of the campus directory is not changing at this time.

Please contact us at, if you have any questions.

Technology Tips to Keep in Mind as the Semester Ends

We realize that the semester is coming to a close. As you are trying to complete all projects and meet all deadlines, here is a short list of reminders that will help you finish the semester without technology incidents: 

Locations of Technology Support

Technology support for students is available at both Seeley Mudd and A-Level at Frost Library. For a detailed schedule, please visit our web site at

Make Backups Often