Help Desk, Seeley Mudd 112

The Help Desk is your main point of contact for all the services IT offers. We are located on the first floor of Seeley Mudd. For answers to many common questions and to submit a service request visit us online at or reach out using the methods below.

  • Web:
  • Email:
  • Phone: 413-542-2526 (on campus, x2526)
  • Classroom hotline: 413-542-5069 (on campus, x5069)
Live support via Zoom!

Unable to come to Seeley Mudd in person? Schedule a live virtual tech support session with one of our technicians by clicking the link below:

Schedule Now


When classes are in session and during exam periods:

Monday-Friday: 8:00am - 5:00pm

When classes are not in session the Help Desk closes for college holidays