If a Five College Student is having trouble getting into Moodle, here are a few things to check.

Feel free to refer students to this page which has instructions for them.

Is the student listed on the Participants page (Navigation Block > Participants) of the Moodle site?

Yes, they are listed:
  • If classes have not yet begun, students will not see class links in Moodle. Once sites are made visible they will be all set.  
  • Their registration may have just been processed- have the student try again.
  • Make sure they are going to the Amherst Moodle (moodle.amherst.edu) (not the Smith or Mount Holyoke Moodle!).
  • Make sure they are using their Amherst login and not their home campus login. 
  • If the don't know their Amherst login, they can use the Five College Account Check/Account Request form using their home institution login credentials.  
No, they are not listed:
  • The student's paperwork has probably not made it through the system yet. 
  • They should request an Amherst account if they don't have one already. This can take a few days to get processed. 
  • Once they have a login, they can submit a petition request for temporary Moodle access.
  • Petitioner access is temporary and is removed after add/drop- so make sure the official registration does get processed!

Feel free to contact AskIT for more help!