Reach any campus phone number by dialing the four-digit extension. Dial outside campus numbers by appending 9 before the telephone number. Detailed instructions provided below.
Placing calls on campus
Dial last four digits to reach any campus 542-XXXX extension.
Dial 9 + number published in telephone or online directory to reach outside numbers.
Placing calls off-campus
Dial 9 + 7-digits
Domestic Toll Call
Dial 9 + 1 + area code + 7-digits
International Toll Call
Dial 9-011 + number
If you cannot complete a toll call by dialing direct on our Qwest network, you may try dialing around to the AT&T network (9 + 1010 + 288 + 1+ area code + 7-digit number), but save this as a last resort as these calls are very expensive! Qwest and AT&T are the only long distance choices available without using a calling card.
Get free directory assistance by dialing (800) 373-3411. Get free directory listings online at www.anywho.com, www.whitepages.com, and www.switchboard.com. As a last resort, dial 9 + 411 for billable directory listings from Verizon National 411.
To access your own voice mailbox: Dial 6245. To send express mail: Dial 6397, enter the mailbox number, press # to skip greeting, begin recording.
For service and support of telephone and voicemail services, telephone equipment and telephone wiring, call the IT Help Desk at 413-542-2526 or email AskIT @amherst.edu and your request will be directed as appropriate.