Knowledge Base

Set up Amherst email on an Android mobile device


How to set up access to your Amherst email on an Android mobile device. Android devices vary a great deal based on device type and version of Android operating system. Your experience may vary from the instructions below, but the instructions should provide enough information to follow to get the email set up.


  1. Tap the Settings icon.
  2. Tap to select Accounts or Accounts & sync, as applicable.
  3. Scroll to the bottom of the screen and tap to select Add Account.
  4. On the Add Account screen, tap to select Microsoft Exchange or Exchange, as applicable.
    If Microsoft Exchange or Exchange are not available to select, tap to choose Manual Settings or Other account options as available.
  5. On the Microsoft Exchange, Exchange, Manual Settings or Other screen as applicable, you must fill in the information as follows as prompted:
    • Email: your or email address
    • Username: your Amherst username
    • Password: your Amherst password
    • Name or Description (may be optional): Give the email account a name such as "Amherst email".
  6. If applicable, click Next to advance to the next screen or you may need to continue entering informaton on the same screen. If you click Next, your device will then verify the settings.
  7. On the next screen or same screen, as prompted, fill in the information as follows:
    • Email: your or email address
    • Domain:
    • Server:
    • Username: your Amherst username
    • Password: your Amherst password
  8. Click Next.
  9. At some point in the process, you will get an information notice that with the Exchange type email account, the Exchange server owner Amherst College could remotely access, wipe email or calendar information, or perform actions on your device. The only policy Amherst College currently enforces for Exchange email accounts is the password requirement. You must accept this notice in order to complete the email set up. If you do not wish to accept this, then you can set up your Amherst email as an imap account, see our imap email account set up instructions. Some settings, feature and calendar options will not be available to imap accounts. 
  10. You may have the option to make your Amherst account your default "send from" account. Tap to select if you want that. When sending email you will also have the option to select other accounts (if set up) to send from.
  11. Last, check if synchronization for Mail, Contacts, and Calendars is set to On. Mail sychronization must be On to access your Amherst email. Contacts should also be set to On to access the Amherst address book and look up addresses and saved contacts. Leave Calendar On if you use an Amherst calendar.
  12. Click Save or Finish or other as applicable to complete the process and complete adding the account.
  13. For email you will now see your Amherst email listed as one of your accounts.

Additional Information

Additional Information: 

Please note:

Amherst email, contacts and calendars should NOT be backed up to any cloud services. This information is already backed up at Amherst and it is a security/privacy risk to back up to cloud services. Any questions about this, please contact the IT Help Desk.

Service Categories

Service Categories: 
Communication & Collaboration