Knowledge Base

Reset DNS settings

Introduction

How to reset your DNS setting on your Window computer after they have been set by VPN Firewall.

Background: The College-supplied Firewall VPN software makes changes to your computer's DNS settings. If you don't explicitely disconnect from Firewall VPN when your done using it, you're not giving Firewall VPN the opportunity to set your DNS settings back to normal. Subsequently, you may be unable to connect to the Internet. This article tells you how to reset your DNS settings by hand. Try these instructions whenver you're having trouble connecting to the Internet after using Firewall VPN.

Instructions

Instructions: 

Windows 7

  1. Right-click on the wireless or Ethernet icon in the Windows taskbar and choose Open Network and Sharing Center.
  2. Click Change adapter settings on the left-hand side.
  3. Right-click on either the Local Area Connection icon or on the Wireless Network Connection icon and select Properties. The only items required to connect to the Amherst network are Client for Microsoft Networks and Internet Protocol Version 4 (TCP/IPv4).
  4. Click on Internet Protocol Version 4 (TCP/IPv4) and click the Properties button. Make sure that Obtain an IP address automatically and Obtain DNS server address automatically are both selected. Click OK to close the TCP/IP properties window, and Close to close the network connection properties window.

Service Categories

Service Categories: 
Network & Wi-Fi

Audience

Audience: 
Faculty
Staff

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