Introduction

How to reset your DNS setting on your Window computer after they have been set by VPN Firewall.

Background: The College-supplied Firewall VPN software makes changes to your computer's DNS settings. If you don't explicitely disconnect from Firewall VPN when your done using it, you're not giving Firewall VPN the opportunity to set your DNS settings back to normal. Subsequently, you may be unable to connect to Firewall VPN or in some cases to the Internet. This article tells you how to reset your DNS settings by hand. Try these instructions whenever you're having trouble connecting after using Firewall VPN.

Instructions

Windows 7

  1. Right-click on the wireless or Ethernet icon in the Windows taskbar and choose Open Network and Sharing Center.
  2. Click Change adapter settings on the left-hand side.
  3. Right-click on either the Local Area Connection icon or on the Wireless Network Connection icon and select Properties. 
  4. Click on Internet Protocol Version 4 (TCP/IPv4) and then click the Properties button. Make sure that Obtain an IP address automatically and Obtain DNS server address automatically are both selected. Click OK to close the TCP/IP properties window, and Close to close the network connection properties window.

Windows 10

  1. In the Search Windows bar, enter Network and Sharing Center, then click on it in the search results.
  2. On the Network and Sharing Center Control Panel, click Change adapter settings on the left-hand side.
  3. Right-click on either the Ethernet icon or on the Wi-Fi icon, depending upon whether you are using a wired or wireless connction, and select Properties. 
  4. Click on Internet Protocol Version 4 (TCP/IPv4) and click the Properties button. Make sure that Obtain an IP address automatically and Obtain DNS server address automatically are both selected.

  5. Click OK to close the TCP/IP properties window, and Close to close the network connection properties window.

Audience

faculty
staff

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