How to Connect to the eduroam wireless network at Amherst College

Introduction

Amherst College users, if you want to use eduroam at other institutions, you must first connect to eduroam at Amherst.

Visitors to Amherst College from other eduroam institutions, you must have connected to eduroam at least once at your home institution to be able then to use it at Amherst College.

Instructions

Instructions: 

Amherst College users - how to connect Mac, iOS, and Windows

  1. From the list of available wireless networks, select eduroam.
  2. When prompted, enter your Amherst username, with "@amherst.edu" appended. For most people, this is synonmous with your Amherst email address, but not for all.
    • If you have an email alias, such as for a preferred or alternate name, you must use your login username with "@amherst.edu" appended; not your email address.
    • If you have an Amherst account but use a different domain for email (e.g. @fivecolleges.edu or @emilydickinsonmuseum), you must use @amherst.edu, not your email address.
  3. Accept any certificate exceptions or, in the case of iOS devices, tap Trust if prompted.
  4. You should now be connected to eduroam.

Amherst College users - how to connect Android

  1. Go to Settings
  2. Select Connections then Wi-Fi.
  3. Tap to select eduroam as the network. 
  4. Use the following responses to complete the form:
    1. EAP method: PEAP
    2. Phase 2 Authetication: None
    3. CA Certificate: Don't validate (Important note: You must select Don't validate)
    4. Identity: your Amherst username followed by @amherst.edu (even if this is not your email address) 
    5. Password: your Amherst password
    6. Check Auto reconnect
    7. Leave all other fields blank

Amherst College users - how to connect Chromebook

  1. Under initial set up you will be asked to Select a Network.
  2. Choose Other Wi-Fi network…
  3. Select Advanced.
  4. Enter the following credentials:
    1. SSID: eduroam
    2. Security: EAP
    3. EAP Method: PEAP
    4. Phase 2 Authentication: MSCHAPv2
    5. Server Certificate: Do not check
    6. Identity: Amherst username followed by @amherst.edu even if this is not your email address
    7. Password: Amherst Password
    8. Anonymous identity: leave blank
    9. Click Connect. 

Use eduroam CAT (Confirguration Assistant Tool)

  • eduroam provides a free CAT helper application or app that can make connecting easier and more reliable and it is available for Android, iOS including iPhone, Linux, Mac, and Windows
    download the eduroam CAT at eduroam.org or from your device's app store (it is a free app to download)
  • to install the CAT, select Amherst College USA as your institution and when prompted enter username as your Amherst username with @amherst.edu appended and your Amherst password.

If connection fails - how to "forget" eduroam and try again

Forget a network for Mac, iPhone, iPad or other iOS device

Forget a network for Android/Chromebook

Forget a network for Windows 10 (Windows/PC)

  1. Click or tap the network icon, near the date and time, usually found at the bottom right corner of the screen if your taskbar is across the bottom of your computer screen. 
    The network icon will be the wi-fi symbol, wired network connection symbol or a globe icon if you currently have no network connection. 
  2. Click or tap Network & Internet settings.
  3. Select Wi-Fi then Manage known networks.
  4. Click or tap eduroam then Forget.

Included below is a screenshot picture version of this process described in text above. 

  screen shot picture version of Windows 10 forget a wi-fi network

Other tips

  • If you had previously connected to other eduroam networks, make sure to forget all of them. Having old previous eduroam connections stored can interfere with connecting to Amherst eduroam.
  • If you have a Mac and you have many previous stored wi-fi connections of any kind, it can be helpful to forget all or as many of the old connections as possible. Having too many stored old wi-fi connections can make it harder for your computer to find and connect to your preferred networks. It is especially important to forget or delete any wi-fi connections you no longer need such as old hotel, airport or public connections, or for schools or institutions with which you no longer have any affiliation.

Visitors to Amherst from other eduroam institutions - how to connect

Select eduroam from the available wireless networks and log in with your home institution email address and password.

Amherst users connecting to eduroam networks at other institutions

Once you've connected to eduroam on campus, you can go to any institution that offers eduroam and log in using the same process detailed here.

Additional Information

Service Categories

Service Categories: 
Network & Wi-Fi

Audience

Audience: 
Students
Faculty
Staff
Five College Students
Others

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