Information Technology

Some services unavailable

This planned outage occurred from Friday, 11/8/2013 at 9:00 PM to Friday, 11/8/2013 at 11:30 PM, lasting 2 hours 30 min.

Services Affected

More Information

Description

The network switch maintenance scheduled for this evening has been completed.  Most systems experienced only momentary downtimes (2-3 minutes or less in most cases, longer in a few instances.)  E-mail, the CMS, Moodle, and the main file servers all kept running.

 However, a few services are still offline.  In particular, the STORAGE server is down and the VoiceMail system is only partially working (people can leave voicemail messages but users cannot currently retrieve messages.)  We expect to have these systems restored by later tonight.

In addition, UMass has informed us that maintenance will be taking place on their network during most of the day tomorrow (Saturday, 7;30 AM to 10:30 PM). UMass does not expect the maintenance work to affect us or our Internet access, but since our Internet connection passes through some network equipment at UMass, there is the possibility of disruption or network slowness during the day.

Reason(s) for Outage

Unknown