Problems Connecting to EMail using Thunderbird

Submitted on Monday, 2/17/2014, at 8:49 AM

For the second time in a month, some off-campus users are unable to connect to their Amherst email using Thunderbird. A common factor is that these people are Comcast customers--though not all Comcast customers are having problems. Members of ITSS and SNG are working the problem.

In the meantime we recommend Thunderbird users who can't connect from off-campus use OWA, the College's web interface to email.

UPDATE: February 27. 

A team consisting of members of ITSS and SNG is working this problem and will report progress to the affected people.

 

 

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Wednesday, January 22, 2014, at 12:00 AM to Monday, February 17, 2014, at 8:00 AM