This coming Tuesday (May 31) beginning at approximately 9:30 AM, the IT Department will be upgrading our wireless network controllers.  This will result in a rolling interruption of wireless service in different parts of the campus as the various components restart.  Any individual user will likely see one or two outages of 15-30 minutes at some point during the day, and we expect all wireless service will be back up and running normally by 3:00 PM.   The wired network service will be unaffected.

A significant number of users can't access their email this morning, instead receiving a "secure connection refused" or similar message. We are working the problem.

About 9:40 AM the systems group discovered the problem and applied a fix.

We are aware of an issue that currently prevents logins from a subset of accounts to select services, such as: Dropbox, Gartner, and AskIT. Please contact us by writing to AskIT@amherst.edu, if you need assistance with this issue.

An ongoing outage is affecting services offered by Amherst College Information Technology. We are working on the problem and appreciate your patience.

April 25, 2015 - 9:14am: We lost our external Internet connection for about 15 minutes this AM. Service was restored about 9:15 AM

The card swipes on many departmental networked printers are not working. We are working the problem.

In the meantime, you can still log in manually to perform your copying and scanning tasks.

An ongoing outage is affecting services offered by Amherst College Information Technology. We are working on the problem and appreciate your patience.

Networked printer are unavailable. We are working the problem.

We rebooted the printer server, which fixed the problem.

The Colleague production server will be shut down at noon on Friday, March 18^th for a time critical database upgrade.

The following resources will be unavailable:  

  WebUI.amherst.edu/production

  Acdata.amherst.edu,

  Collive ODBC connections

A scheduled maintenance on Monday morning will delay deposits to ACDollar$, from 9:30am to 10:00am. Although ACDollar$ will continue to accept and will process deposits through the GET system, deposits will not be reflected until the maintenance window ends. The maintenance is necessary to maintain the stability and security of ACDollar$ systems.

Please contact us at AskIT@amherst.edu, if you have any questions or concerns.

On Wednesday, March 2, from 4:00 AM to 5:00 AM, the college’s telephone system will be unavailable while software maintenance is being performed.  The telephone numbers for the Amherst College Police may still be reached by dialing all seven digits from a cell phone or non-campus line.  Business (413) 542-2291 and Emergency (413) 542-2111.  In the unlikely event that those numbers fail, emergencies may be directed to the local 9-1-1 system.