I. CRITICAL IMPORTANCE
Update your password anywhere it is saved, particulary on any your mobile devices that you use for Amherst email - phones, iPads, tablets, personal laptops, e-readers, etc.
Once you've changed your Amherst password, make sure to immediately update it in the email account settings of any mobile devices, phones or computers you use to access Amherst email. Failure to update your password immediately could result in your being locked out of your Amherst account. Devices will try continually to log on with your old password, and our security systems will lock your account after 20 unsuccessful logon attempts.
II. Steps for Employees with college-supplied computers
Faculty and staff using their college-supplied computer must ensure that the Amherst password stored on the computer matches their new network password. Click the link that applies:
III. Steps For Everyone
If you saved your old Amherst password in other applications or devices, you will need to change it there so it matches your new password. Some examples are:
- The email client on your home computer such as Outlook, Thunderbird, or Mac Mail.
- Amherst VPN client on any device or computer if you opted to have it remember your password.
- Your web browser, if you stored your password for Amherst Web Mail.
- Any saved connections to network storage such as Userfiles, WinSoft, MacSoft, Scratch, Storage, etc.
In most cases where you've had an application "remember" your Amherst password, the application will fail to authenticate the first time you use it after changing your password on the website. You'll then be given the opportunity to enter and save your new Amherst password.