What to Do After Changing Your Password

I. CRITICAL IMPORTANCE

A. Update your password on any mobile device you use for Amherst email - phones, iPads, tablets, personal laptops, e-readers, etc.

Once you've changed your Amherst password, make sure to immediately update it in the email account settings of any tablet, phone, or computer you use to access Amherst email. Failure to update your password immediately could result in your being locked out of your Amherst account. Devices will try continually to log on with your old password, and our security systems will lock your account after 20 unsuccessful logon attempts.

How to update your Amherst email password on an iPhone, iPod Touch, or iPad

How to update your Amherst email password on your Android device

How to update your Amherst email password on your e-reader (Nook Tablet/Kindle Fire)

B. Update your password for Amherst wireless networks (Amherst Secure and Eduroam) that require an Amherst login.

The simplest way to update the password for your Amherst wireless connection is to delete the relevant wireless network from your device and then re-add it using your new password.

II. Employees with college-supplied computers

Faculty and staff using their college-supplied computer must ensure that the Amherst password stored on the computer matches their new network password. Click the link that applies:

III. Steps For Everyone

If you saved your old Amherst password in other applications or devices, you will need to change it there so it matches your new password. Some examples are:

  • The email client on your home computer such as Outlook, Thunderbird, or Mac Mail.
  • Amherst VPN client on any device or computer if you opted to have it remember your password.
  • Your web browser, if you stored your password for Amherst Web Mail.
  • Any saved connections to network storage such as Userfiles, WinSoft, MacSoft, Scratch, Storage, etc.

In most cases where you've had an application "remember" your Amherst password, the application will fail to authenticate the first time you use it after changing your password on the website. You'll then be given the opportunity to enter and save your new Amherst password.