Updating Your Mac Password

VPN Access

If you have a saved password for VPN, when you next connect to VPN your saved password will not work. To fix this:

  1. Click the VPN icon in the menu to connect to Amherst VPN. See screenshot below showing the VPN icon.

  2. Log in with your new Amherst password.

Address Book, Mac Mail, & iCal

If you use Mac Mail, Address Book, and/or iCal with your Amherst email/calendar, the first time you open any of those applications after changing your Amherst password, you may get an error message that you entered the wrong password. Enter your new password and it will update the logon information for those applications. 

Network Printing

For Mac OS X 10 or higher:

If you have OS X 10 or higher, if you are on campus your password for printing should update. To test this, after changing your password open Word. Start a new blank document to use as a test print, type some text to print such as "test print". From the menu select File then Print.

If you are off campus, you will need to delete the printer in System Preferences>Printers and Scanners. You will need to wait to add the printer back until you are on campus and you must use an Ethernet (wired) network connection when adding the printer back. See our instructions about adding a network printer for Macs.

For Mac OS X 9 and older:

To re-establish printing to a network printer after changing your password, you must first delete the entry in the Keychain. 
To do this, in the Apple menu select Go>Applications>Utilities>Keychain Access
Look for the entry for your network printer in the list. These entries will have a format such ps00X.
Delete the entry by highlighting it and using the delete key on your keyboard. 
You will be asked again if you want to delete the entry, select Yes.

Next open Word.
Start a new blank document.
From the menu select File then Print.
An authentication window will appear (it may have your first and last name). 
Please override it with your Amherst username, password, and check the box that says store this password in Keychain.
You do not have to reinstall the printer drivers.

IMPORTANT: Check the After Changing Your Password page for other things you may have to do after you set a new password on your Amherst account. Make sure to update your password if you use any mobile devices to check Amherst email/calendar.