IT Services

Updating Your Mac Password

After changing your Amherst password it is strongly recommended that you change the password stored on your computer so that it matches your network password. Your local password and network password must be the same so that network resources such as printing, U: Drive, and other network services will be available.

Follow these steps to update the password information stored on your computer.

Changing Your Password

  1. Under the Apple Menu, select System Preferences.
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  2. For Mac OS X 10.6 Snow Leopard (or lower) in System Preferences, click Accounts.
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    For Mac OS X 10.7 Lion or Mac OS X 10.8 Mountain Lion in System Preferences, click Users & Groups.
  3. You may need to first click the padlock icon found in the lower left corner of the Accounts or Users & Groups window to allow changes to your account information. If prompted enter your user name and password to allow changes.

    For Mac OS X 10.6 Snow Leopard (or lower), select your account on the left-hand side of the window and then click Change Password.
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    For Mac OS X 10.7 Lion or Mac OS X 10.8 Mountain Lion click Password and then click Change Password.
  4. Enter your old password and new password, and enter your new password again to verify. Clicking the Key button will give you strong password suggestions. For your Amherst password, you must follow our Amherst strong password rules which may differ from the Mac suggestions. You can opt to enter a password hint if you wish, and the hint must not be the actual password. Last click Change Password.
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  5. You may be asked to enter your OLD username and password again to unlock your login keychain before your password is changed. If so, click OK and enter your old username and password if prompted.
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VPN Access

Since you've changed your Amherst network password, when you next connect to VPN your saved password will not work. To fix this:

  1. Connect to Amherst VPN.
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  2. Use your new Amherst password, instead of your old password.
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Address Book, Mac Mail, & iCal

If you use Mac Mail, Address Book, and/or iCal with your Amherst email/calendar, the first time you open any of those applications after changing your Amherst password, you may get an error message that you entered the wrong password. Enter your new password and it will update the logon information for those applications. 

Network Printing

To re-establish printing to a network printer after changing your password, you must first delete the entry in the Keychain.  To do this select Go>Applications>Utilities>Keychain Access.  Look for the entry for your network printer in the list. These entries will have a format such ps00X... Delete the entry by highlighting it and using the delete key.  You will be asked again if you want to delete the entry, select Yes.

Next open Word. Start a new blank document. From the menu select File then Print. An authentication window will appear (it may have your first and last name).  Please override it with your Amherst username, password, and check the box that says store this password in Keychain.

You do not have to reinstall the printer drivers.

IMPORTANT: Check the After Changing Your Password page for other things you may have to do after you set a new password on your Amherst account. Make sure to update your password if you use any mobile devices to check Amherst email/calendar.

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