Communication & Collaboration

Voicemail and Integrated Messaging

The College's voicemail system integrates the voicemail on your campus phone with your email. When someone leaves you a voicemail, the system sends you an email with the message attached. You can retrieve messages using either your phone or by accessing your email.

G Suite (formerly Google Apps)

G Suite for Education provides collaborative online workspaces for all students, faculty, and staff.

Currently enabled for the College's instance of G Suitefor Education are

  • Gmail
  • Google Calendar
  • Google Drive
  • Google Groups
  • Google Hangouts

Listserv

IMPORTANT NOTICE: With the migration to Gmail in February 2019, Amherst College IT no longer provides @listserv.amherst.edu lists. Contact AskIT about list that have migrated to Google Groups.

Mass email functions are handled in three ways on campus:

  • Google groups (similar to listservs)
  • Yet Another Mail Merge (for email merges up to 100 recipients)
  • Emma (for email merges over 100 recipients or where advanced formatting is required)

 Contact AskIT for more information.

Google Groups

Google Groups allow a sender to email a large number number of members simultaneously.   Google Groups  have replaced listservs as the recommended method for communicating with large groups of users, especially when the group memberships rarely change. 

Email and Calendaring

Amherst students, faculty, and staff automatically receive an Amherst email mailbox when they join the College. Student organizations can request an email account or a listserv mailing list by using the Campus Center's student organization registration form.

The College's email service is Gmail and is provided as part of Google G Suite. Gmail provides email, calendar, contacts, etc. Your messages and other data remain in the GMail system until you explicitly delete them.

Gmail is accessible via any web browser (Chrome is preferred) and via apps on iOS and Android devices.

 

Cable TV

In response to a student initiative, the college is switching to Comcast’s Xfinity on Campus for its cable TV service starting July 1, 2018. Students will be able to access cable programming in their residences via internet over the devices of their choice and may subscribe to premium channels as they wish.  Common spaces in residence halls will receive programming via Roku or similar devices.

Students may log into Xfinity on Campus with their Amherst credentials to access streaming live and recorded programming. 

Please contact AskIT@amherst.edu if you have any questions.

Offices, staff or faculty wishing to continue access to cable programming should contact AskIT@amherst.edu to discuss available options.

 

Zoom videoconferencing

Zoom allows users to connect from Amherst to the outside world via high-quality video with an easy-to-use interface.  Log into Zoom with your Amherst username and password to get started. 

Connectability from our 2-camera face-tracking PolyCom systems enhance your experience even further.

Contact AskIT for assistance with either option.

FileSender

FileSender is an Amherst College utility that lets you send and receive files that are normally rejected by email systems as being too large.

Seeley Mudd 002 Video/Web Conference Room

Room 002 in the Seeley Mudd building, basement level, is an IT Department conference room. It seats 10 people and is available for use for video or web conferences. The Seeley Mudd building and this room are fully accessible via the front or quad-side entrance and with use of the elevator. There are dedicated handicapped parking spaces around the quad and one dedicated handicapped parking space in front of Seeley Mudd.

Campus Phones

Amherst College maintains a Siemens PBX telephone system that provides unrestricted access from most academic and administrative offices, and restricted access from most building entrance phones, dormitory hallway phones and outdoor emergency phones.

Telephone types in use include Siemens digital models, various wired analog models, and 900MHz and 5.8GHz cordless models. 2.4GHz cordless telephones are not permitted, because they interfere with collegiate use of wireless data networks on campus.

Phone services for students

There are three options for telephone service on the Amherst College campus.

  1. Bring a cell phone from home or obtain one locally upon your arrival.
  2. Order wired residential phone service for your dormitory room from Verizon.
  3. Voice over IP (VoIP--see below).

With the second option, which requires you to supply your own telephone, 2.4GHz cordless telephones are not allowed, as they can cause interference with wireless data networks.

Residential phone service for your dorm room may be ordered from Verizon by calling (800) 837-4966 or by visiting www.verizon.com. Verizon suggests placing your order approximately two weeks before service is needed. Be advised that installation delays are likely. The College will facilitate Verizon's access to campus telephone wiring after a student has ordered residential phone service from Verizon.

Meet-Me Teleconferencing

Meet-Me teleconferencing provides a toll-free number that you share with your teleconferencing participants. Whoever calls the number is automatically conferenced into the call.