This resource is not for Zoom Phones

If you are using an Amherst College Zoom Phone, disregard this resource and check here instead for Zoom Phone user instructions. Check here for more information about the rollout of Zoom Phones at Amherst College. Again, the resource below is for campus phones which are not Zoom Phones.

Introduction

Reach any campus phone number by dialing the four-digit extension. Dial outside campus numbers by appending 9 before the telephone number. Detailed instructions provided below.

Instructions

Placing calls on campus

Dial last four digits to reach any campus 542-XXXX extension.

Dial 9 + number published in telephone or online directory to reach outside numbers.

Placing calls off-campus

Local Call

Dial 9 + 7-digits

Domestic Toll Call

Dial 9 + 1 + area code + 7-digits

International Toll Call

Dial 9-011 + number

ALTERNATE ACCESS

If you cannot complete a toll call by dialing direct on our Qwest network, you may try dialing around to the AT&T network (9 + 1010 + 288 + 1+ area code + 7-digit number), but save this as a last resort as these calls are very expensive! Qwest and AT&T are the only long distance choices available without using a calling card.

DIRECTORY ASSISTANCE

Get free directory listings online at www.anywho.com, www.whitepages.com, and www.switchboard.com, or by dialing (800) 373-3411.  As a last resort, dial 9 + 411 for billable directory listings from Verizon National 411.

VOICEMAIL

To access your own voice mailbox: Dial 6245. To send express mail: Dial 6397, enter the mailbox number, press # to skip greeting, begin recording. 

SERVICE

For service and support of telephone and voicemail services, telephone equipment and telephone wiring, call the IT Help Desk at 413-542-2526 or email AskIT @amherst.edu and your request will be directed as appropriate.

Audience

students
faculty
staff
alumni
five college
others

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