IT Services

Using Campus Digital Phones

Welcome! The OptiPoint digital telephone gives you advanced, easy-to-use features. The display (LCD) always shows you which functions are currently available. The following documentation serves as a tutorial for the basic features of your new Siemens HiPath 4000 telephone.


FEATURE

DESCRIPTION

1

Display options

3 Guidance Keys

(Left and right arrow keys and check mark)

(to "Scroll (1X) →" means to scroll one position forward or to the right by clicking the right arrow key one time) 

The OptiGuide tiltable 2-line display provides information to help you use your phone. The second line of the display shows which features are available to you depending on the phone's current state and provides prompts to guide you.

The Guidance keys are used to scroll through the Main Feature Menu or to view features.

Press → to Scroll Forward

Press to Scroll Backward

Press to Select or Confirm the option presented on the bottom half of your display.

There is a MAIN MENU of features that are available through the OptiGuide. By pressing either

the or Guidance key when your phone is in the idle state, the Main Menu appears

across the bottom line of the display as you scroll forward or backward: 

2

Audio Settings

Adjusting Ring Tones & Volume

To adjust RINGER VOLUME :

Press the ( + ) key.

Bottom line of display will ask Ring Volume ?

Press to select. (Note: the phone will ring with current ring volume)

Use ( + ) or ( - ) keys to adjust ring volume to your preference, press to save.

To adjust RINGER PITCH :

Press the ( + ) key.

Scroll (1X) , display now asks Ring Tone ?

Press to select. (Note: The phone will ring with current ring tone)

Use ( + ) or ( - ) key to adjust ring tone to your preference, press to save.

3

Handset and Speaker Volume

To adjust HANDSET LISTENING VOLUME:

While you are on a call using the handset…

Press ( + ) or ( - ) key

Save by pressing before hanging up (or volume will default to original setting)

To adjust SPEAKER VOLUME :

While you are using the speakerphone…

Press ( + ) or ( - ) key to adjust speaker volume

Save by pressing before hanging up (or volume will default to original setting)

TIP: Adjustments made to Handset and Speaker volume are saved as separate settings.


FEATURE

DESCRIPTION

Dialing

To dial another extension :

Dial the 4 digit extension

To dial an outside number :

Dial 9 + the telephone number

TIP: To dial from the HOT keypad …you DON'T have to lift the handset OR press SPEAKER OR press your line key for a dial tone. Simply start dialing on the keypad.

5

Speaker

(2-way speaker )

For hands-free conversation :

Answer the phone by pressing SPEAKER, OR press the ringing extension key

OR

During a call…. press SPEAKER key and replace the handset.

To mute the microphone while on speaker or handset :

Press MUTE - mute key lights, the caller cannot hear you but you will continue to hear them.

Press MUTE again to disable mute, lamp extinguishes

6

Hold

Auto Hold

Multi-line Phone Only

To place a call on hold at your phone :

Press the HOLD key

Hang up

NOTE: The line that the call is holding on will flash slowly

To reconnect with the call :

Press Line key next to flashing light

TIP: To handle multiple calls, you do not need to place the 1st line on hold to answer the 2nd line. A new function of the phone system, AUTOMATIC HOLD , lets you answer and alternate between multiple calls without placing each one on HOLD first.

7

Transfer

To transfer a call to another extension :

During call….Press to select Start Transfer ?

Dial the extension you wish to transfer to

Hang up OR Wait for the person to answer, announce the caller and then hang up

(or press to select Transfer Call? )

To retrieve the call if no one answers :

Before you hang up to complete the transfer – Notice the CONNECT key flashing

Press CONNECT to return to caller

OR

Scroll (1X) to Release and return? press to select

You now have the caller!


FEATURE

DESCRIPTION

8

Conference Calls

(up to 8 people)

To set up a Conference Call :

During a call…

Scroll (1 X) to Start conference? and press to select

Dial the extension or 9 + external number, when party answers…

Press to select Conference ?

To Add another party to the Conference :

See Add to Conference? in the display, press to select

Dial the extension or 9 + external number, when party answers…

Press to select Conference ?

TIP : If the party isn't going to join, scroll (1X) to Release and Return ? press to select and rejoin the conference call without them.

9

Station Pickup Directed

lets you answer extensions that are ringing which do not appear on your phone

To PICKUP any extension ringing OR on hold:

Hear a phone ringing in your area

Lift handset and dial *3

Dial the extension that is ringing OR dial extension where caller is holding

Say hello! You will have the caller on your phone

10

Group Pickup

lets you answer extensions within your pre programmed group

To PICKUP a call ringing for a member of your pre-programmed group

Hear a phone ringing in your area

NOTE: (Optional) Your display may show, i.e., CALL FOR : MARY SMITH”

Press flashing CONNECT key OR lift handset and dial **3

Say hello! You will have the caller on your phone

11

Forwarding Your Extension

This feature lets you temporarily direct your calls to another destination .

- Code Access: All Calls

Activate: # 91 + ext +

Cancel: ## 91

- Code Access: External

Activate: # 92 + ext +

Cancel: ## 91

- Code Access: Internal

Activate: # 93 + ext +

Cancel: ## 91

NOTE : The Call Forward feature controls the Prime Line only. Call forwarding can only be canceled at the phone.

To set up Call Forward – Using the OptiGuide :

Scroll (5 X) Program Service? and press

Press to select Destinations?

Press to select Call Forwarding?

See Call Forward Variable Both - Off

Scroll (1 X) (See Enter Destination)

Dial the ext. you wish to forward to; (if Voicemail dial 6245 )

Press to select Save?

NOTE: The forwarded extension flutters while extension is forwarded.

To Cancel Call Forward – Using the OptiGuide:

Scroll (5 X) Program Service? and press

Press to select Destinations?

Press to select Call Forwarding?

See Call Forward Variable Both - On

Scroll (2 X) (See Deactivate? )

Press to select

NOTE : Fluttering line extinguishes.


FEATURE

DESCRIPTION

12

Station Park

Need to take the call in a quieter room or page someone to retrieve this call? This feature allows you to move a call and place it on hold on another phone .

Code Access: * 61 + ext.

To PARK a call :

During the call, Scroll (6X) to Park to Station? and press

Dial the extension you want to PARK the caller on

Hang up

To RETRIEVE parked call :

Go to the extension where the caller is PARKED

Press the flashing line key where the call is holding

You are connected with that call

OR - From any ext. , dial * 3 plus the extension where caller is holding

13

Preview

Multi-line phone only

Allows you to id the caller prior to answering the 2nd line

TIP #1: You DO NOT need to put your current call on hold.

TIP #2: You will NOT lose your current call.

To view the caller ID of a ringing line

While on a call, press PREVIEW key

This key will start to flash

Press the ringing line key

The display will show the Caller ID

To cancel the Preview :

Press PREVIEW key again

NOTE : The flashing preview lamp extinguishes

14

Station Speed

(Personal List)

LETS YOU STORE UP TO 30 PERSONAL NUMBERS

Program Code Access:

# # 3 + (00 – 29)

Dial code Access:

#3 + (00 – 29)

To program Station Speed Dial :

Scroll (5 X) to Program Service? Press to select

At Destinations? Press

Scroll (2 X) to Speed Dial Features? Press to select

At ENTER INDEX : Enter two digit index (00 thru 29)

Enter the number you wish to store (9 + number if external)

Press to select Save?

To speed dial your number:

Do not lift handset, Scroll (1 X) Speed Dial Features? press to select

Scroll (1 X) Station Speed Dial? press to select

Enter 2 digit index (00 – 29)

OR

Dial # 3 and enter 2 digit index (00 thru 29)

15

To Program an

AutoDial-Key (repdial)

Some phones have keys labeled with A - . These are one-touch speed dial keys. You can program ONE number to each available A- key.

To program :

Scroll (5 X) to Program Service?

At Destinations? …Press the A - key you wish to program

Enter the extension or 9 + external number you wish to store

Press to select Save?

To Use:

Press the programmed AutoDial key you want to dial

TIP : Remove plastic overlay to label your Autodial keys .


FEATURE

DESCRIPTION

16

Last Number Redial

To REDIAL the last number dialed at your phone :

Lift handset and press to select Last Number Redial?

 

17

V-Mail

(Access to Voicemail)

To access your OCTEL Mailbox :

Press MAIL key

Follow prompts

OR

Dial 6245

Follow Prompts

19

Call Log

Allows you to view last 12 incoming calls and last 6 outgoing calls

To View your Call Log :

Press CALL LOG key OR Scroll (4X) to Call Log ? Press to select

Press to select Incoming Calls? OR Scroll (1X) to Outgoing Calls ? press ü to select

First Call in Log is displayed

Scroll (2X) to Next Call? press select

TIP : While viewing a specific call you may scroll to select additional options such as Output?, Next Call? or Delete?


FEATURE

DESCRIPTION

20

Ringer Cut Off

Stops the ringing on your phone.

To Activate Ringer Cut Off :

Press Ringer Cut Off key (lamp lights)

To Deactivate Ringer Cut Off :

Press Ringer Cut Off key (lamp extinguishes)

21

Do Not Disturb

(DND)

Allows you to re-route your calls to next member in hunt group

To Activate Do Not Disturb :

Press the DND key (lamp lights)

To Deactivate Do Not Disturb :

Press the DND key (lamp extinguishes)

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