Communication & Collaboration

Cable TV

Amherst College supplies cable TV to all dorm rooms and many other spaces on campus. For the full list of channels, please see the Amherst Cable TV Channel Lineup.

Note that recently constructed or remodelled dorms (specifically, the Greenway dorms and Seligman) do not have a standard cable TV jack in the wall. Residents of these dorms must request a special adapter to supply their room with cable TV. 

Greenway/Seligman Cable TV Request Form

 

Voicemail/Integrated Messaging

The College's voicemail system integrates the voicemail on your campus phone with your email. When someone leaves you a voicemail, the system sends you an email with the message attached. You can retrieve messages using either your phone or by accessing your email.

FileSender

FileSender is an Amherst College utility that lets you send and receive files that are normally rejected by email systems as being too large.

Zoom videoconferencing

Zoom allows users to connect from Amherst to the outside world via high-quality video with an easy-to-use interface. Connectability from our 2-camera face-tracking PolyCom systems enhance your experience even further. If you would like to try Zoom, please contact John Kunhardt at jwkunhardt at amherst.edu or by calling 413 542-2149.

Seeley Mudd 002 Video/Web Conference Room

Room 002 in the Seeley Mudd building, basement level, is an IT Department conference room. It seats 10 people and is available for use for video or web conferences. The Seeley Mudd building and this room are fully accessible via the front or quad-side entrance and with use of the elevator. There are dedicated handicapped parking spaces around the quad and one dedicated handicapped parking space in front of Seeley Mudd.

Email and Calendaring

Amherst students, faculty, and staff automatically receive an Amherst email mailbox when they join the College. Casual employees receive a mailbox at the request of their supervisor. Student organizations can request an email account or a listserv mailing list by using the Campus Center's student organization registration form.

The College email servers run Microsoft Exchange, which provides Email, Calendar, Contacts, Tasks, and other functions. Your messages and other data remain on the server until you explicitly delete them.

For best operation and access to College calendars, we recommend you use Microsoft Outlook for Windows or Macintosh.

For those who want email only and do not need to use College calendars, we also fully support IMAP email applications such as Mozilla Thunderbird.

For quick email checks—especially when travelling—use the online version of Amherst email, Web Mail, the Outlook Web App (OWA).

Google Apps for Education

Google Apps for Education provides collaborative online workspaces for all students, faculty, and staff.

Currently enabled for the College's instance of Google Apps for Education are

  • Google Apps
  • Google Drive
  • Google Calendar
  • Google Hangouts

Campus Phones

Amherst College maintains a Siemens PBX telephone system that provides unrestricted access from most academic and administrative offices, and restricted access from most building entrance phones, dormitory hallway phones and outdoor emergency phones.

Telephone types in use include Siemens digital models, various wired analog models, and 900MHz and 5.8GHz cordless models. 2.4GHz cordless telephones are not permitted, because they interfere with collegiate use of wireless data networks on campus.

Listserv

A listserv allows a sender to send email to a list of subscribers. Amherst College uses listserv software developed by L-Soft. The listserv management software provides some additional spam protection for the listservs.

Phone services for students

There are three options for telephone service on the Amherst College campus.

  1. Bring a cell phone from home or obtain one locally upon your arrival.
  2. Order wired residential phone service for your dormitory room from Verizon.
  3. Voice over IP (VoIP--see below).

With the second option, which requires you to supply your own telephone, 2.4GHz cordless telephones are not allowed, as they can cause interference with wireless data networks.

Residential phone service for your dorm room may be ordered from Verizon by calling (800) 837-4966 or by visiting www.verizon.com. Verizon suggests placing your order approximately two weeks before service is needed. Be advised that installation delays are likely. The College will facilitate Verizon's access to campus telephone wiring after a student has ordered residential phone service from Verizon.

Alumni Email Forwarding

Upon request, the College will provide any alumnus or alumna with a forwarding email address in the form:
amherst_username@alumni.amherst.edu

Meet-Me Teleconferencing

Meet-Me teleconferencing provides a toll-free number that you share with your teleconferencing participants. Whoever calls the number is automatically conferenced into the call.