Student Computers

IT does not perform hardware repair on student comptuers. However, the Help Desk does provide diagnostic services and software support for students' computers.

Audience: 
Students
Features and Benefits: 

Services provided for student computers include:

  • Get connected to the Amherst wired and/or wireless networks
  • Access your Amherst email and network resources
  • Install Amherst-provided software as applicable
  • Help with software problems, up to and including operating system reinstalls
  • Back up your important data before you send your computer out for repair
  • Diagnose hardware issues and provide recommendations for repair
  • Diagnose malware or virus infections, assist as possible or provide recommendations for repair or reimage
Getting Started: 

Contact the Help Desk for assistance with your computer by phone at 413-542-2526, walk in at Seeley Mudd first floor or Frost Library A Level, email askit @amherst.edu or fill out on an online help request at https://askit.amherst.edu/ (note you must be logged into the Amherst website to fill out the online help request). 

Check our Hardware Repair page if you need a local repair service.