VPN

Description

VPN (virtual private networking) lets you access resources on the Amherst network from off-campus that normally are blocked from such access.

The college has several VPN services designed to provide access to different systems and services on the college network. Most users will use GlobalProtect VPN to access services such as network shares (I: and U: drives) and Colleague from off-campus.

A subset of users will use specialized VPN services to access services such as card services (VPN CBORD), HVAC services (VPN HVAC), and the digital phone system (VPN VOIP). If you require access to these specialized VPN systems pleace contact AskIT.

Features and Benefits

Features and Benefits: 
  • Resources you can access from off-campus using VPN include:

    • Network shares such as your personal file share (U: drive), your departmental file share (I: drive), and any project shares on various college servers such as the Storage server.
    • Colleague UI and Business Objects
    • The financial reporting system
    • License managers for software such as SPSS and Mathematica, allowing you to use the software from off-campus.

Requirements

Requirements: 

Note:

Some outside networks may not permit you to use VPN to access the Amherst network.

  • This may be the case when you use guest network access at another school or institution.
  • Some countries or locations may disallow use of VPN, and these rules and restrictions can change frequently.
  • Last, some routers provided by Internet providers do not allow VPN use, specifically all-in-one type routers that provide TV/data/phone sometimes disallow VPN use. In this case, you will need to request a separate router for data from your Internet Service Provider.

Getting Started

Getting Started: 

GlobalProtect setup for Windows and Macs

GlobalProtect setup for iOS devices

GlobalProtect setup for Android devices

Mac VPN Setup Using the Legacy VPN Service (use these instructions if Global Protect won't connect)

Windows 10 VPN Setup Using the Legacy VPN Service (use these instructions if you need to access data on fs002 or other older format network shares such as those that start with "SRVRNT")
Note you must log in to AskIT with your Amherst College credentials to access these instructions

Additional Information

Additional Information: 

Note that while connected, the GlobalProtect VPN service may interfere with your access to devices on your home network if your home network uses a 10.dot addressing scheme. (Most home routers use either a 10.0.x.x, a 10.1.x.x, or a 192.168.x.x addressing scheme.) 

Audience

Audience: 
Students
Faculty
Staff
Five College Students

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