Security

ExBlock Spam Filtering

The IT Systems & Network Group (SNG) performs automated spam monitoring and filtering on Amherst email mailboxes. If the system thinks an email is spam, it adds the notation {SPAM?} to the subject line of suspected spam message. You can then set up rules and filters in your email account to automatically deal with message so labelled.

Automatic filtering isn't foolproof, and some spam and other problem emails will still arrive in your inbox without the {SPAM} label. To help you deal with these emails, we offer ExBlock, which lets you easily label a message as spam so that in future, other messages from the save sender can be dealt with automatically.

Audience: 
Faculty
Staff
Tags: 
Features and Benefits: 

Gives you finer control over what messages you consider to be spam.

Lets you automatically deal with such messages.

Requirements: 

An email account in the Amherst system.

Getting Started: 

Call the Help Desk to get enrolled in the ExBlock service, then see the knowledge base article on how to set up and use the ExBlock service.

CrashPlan Data Backup

CrashPlanPROe is a cloud-based backup solution that keeps a secure copy of your data. You can then access this copy to restore your data if your hard disk crashes or if your computer is lost or stolen.

CrashPlan is licensed for College-owned computers only. You can't install it on personally-owned computers.

CrashPlan backs up the user directory--the place where all your files and personal settings are stored--on Windows and Macintosh computers. It does not back up system files or application programs. In the event you suffer a catostrophic failure (crash, loss, or theft) of your College-owned computer, Amherst IT would first replace the computer; you could then restore your data from the CrashPlan backup.

Audience: 
Faculty
Staff
Features and Benefits: 

Continuous: CrashPlan checks every fifteen minutes and immediately backs up all files that have changed since its last check.

Automatic: CrashPlan is always running, so you don't have to remember to initiate a backup.

Non-intrusive: CrashPlan waits until your computer is idle before performing any backup operations.

Secure: CrashPlan encrypts your files before transmitting them to cloud storage. Moreover, the decryption key is not stored in the cloud but on a server located on the Amherst network and controlled by Amherst IT. Thus even the CrashPlan company will be unable to access your data.

Exceptions Folder for Policy Compliance: Data protected by statutes such as HIPPA and FERPA should not leave the Amherst network. CrashPlan lets you create an exceptions folder in your Documents folder that will not be backed up.

Retention and Versioning: Unlike file synchronization services such as Dropbox and Google Drive, CrashPlan lets you "go back in time" and restore your data as it existed on a previous date. For example, if you contracted a ransomware virus that encrypted all your data and demanded you pay for the decryption key, you could instead simply restore your data to the state it was in the day before you got the virus.

Multiplatform: Runs on both Macs and Windows computers.

Requirements: 
  • You must be an employee of the College
  • You can only install CrashPlan on College-owned computers.
  • CrashPlanPROe system requirements
  • You must adhere to the College's Acceptable Use Policy. In particular, you should not use CrashPlan to backup data that should not leave the Amherst network. Examples are personally-identifiable information such as social security numbers and data covered by privacy statutes such as HIPPA and FERPA. 
Getting Started: 

You first need to fill out the CrashPlan Request form.

CrashPlan installation instructions

ESET Virus/Malware Protection

The College licenses ESET Antivirus/Anti-malware software for protection against viruses, spyware, potentially harmful and unwanted applications and other types of malware. ESET comes pre-installed on all College computers. Students may download ESET for use on one computer. Each current employee (Faculty and Staff) may download ESET for use on one computer per person for work at home use. 

Audience: 
Students
Faculty
Staff
Features and Benefits: 
  • Provides protection against all types of malware threats.
  • Lightweight, so it uses fewer system resources.
  • On-campus computers report to an ESET console, so IT is notified if you have malware problem.
Requirements: 

Available for all College-owned computers and for use on one personally-owned computer for each student and employee.

How to download and install ESET on a personally-owned Windows computer.

How to download and install ESET on a personally-owned Mac.

Getting Started: 

If your College-owned computer doesn't have ESET, ESET is not working or updating daily, or ESET is displaying messages, please contact the IT Help Desk.