Phone & Voicemail Support

Call IT Infrastructure & Communications at extension 2410 (413 542-2410) or email ITCI @ if you have any problems with campus phone service or voicemail.

You can also contact the Help Desk at extension 2526 (413 542-2526) or email AskIT @ and as needed your question or issue will be forwarded to the Infrastructure & Communications group.

Voicemail and Integrated Messaging

The College's voicemail system integrates the voicemail on your campus phone with your email. When someone leaves you a voicemail, the system sends you an email with the message attached. You can retrieve messages using either your phone or by accessing your email.