Information Technology

Amherst IT Remote Support

Remote support allows an ITSS staff member to view and control your Amherst computer remotely. This is a great help in troubleshooting problems over the phone.

Remote Desktop Connection

Remote Desktop Connection lets you log into and work on another computer over the network, in a way that’s similar to sitting directly in front of it. The major difference is that the remote computer’s “display” is inside a window of your local computer. It’s also possible to make this window full screen to more closely simulate direct access.

Once you’ve established a connection, you can launch programs, explore files on your hard disk or network drives, or use printers available to the remote computer.