Introduction to Conflict Resolution Processes
Parties to conflicts are strongly encouraged to exercise their best will and seek to resolve disagreements as amicably or informally as possible. When a student is a party to a conflict, the Office of Student Affairs is available to help reach such informal resolutions. The following processes are available to students, faculty, and staff who need or desire the structure that a formal grievance process provides when less formal resolutions are inappropriate or impossible.
Any student who may require an accommodation to participate in a College adjudication process should contact the Office of Accessibility Services and the respective primary point of contact listed below. Any student who may require language translation or interpretation services should contact the respective primary point of contact listed below.
All communications and notices required by these procedures may be made electronically, in hard copy, or in person. Conflict Resolution Processes will primarily be communicated to students through their official College email address. Students are expected to check their official College email on a regular basis.
Multiple factors influence the appropriateness of the which of the four adjudication processes might be initiated to resolve a conflict. The affiliation or role of the parties to a conflict is one such factor. Whatever factors may emerge as influential, College officials associated with each adjudication process can assist interested parties in making informed decisions.
The Community Standards Adjudication Process (CSAP)
The CSAP can be initiated only against Amherst College students, Five College students enrolled in Amherst College courses who are alleged to have violated standards of intellectual responsibility, or Amherst College student groups (see Section 28.) and only for allegations that do not include sexual misconduct, (see Section 3, College Sexual Misconduct Policy). The primary point of contact for information about this procedure is the Director of Community Standards, (413) 542-2337. https://www.amherst.edu/offices/student-affairs/community-standards
The Sexual Misconduct Adjudication Process (SMAP)
Amherst College students alleged to have engaged in sexual misconduct may be adjudicated by Sexual Misconduct Adjudication Process described in Section 13, The Sexual Misconduct Adjudication Process. The primary point of contact for information about this procedure is the Title IX Coordinator, (413) 542-5707. https://www.amherst.edu/campuslife/health-safety-wellness/sexual-respect
The Resolution of Student Grievances with Members of the Faculty
If a student believes their rights under the Honor Code have been violated by a faculty member, they should consult the Dean of Students or the Provost and Dean of the Faculty at (413) 542–2334 about the procedures for resolving their grievances, as described in Section 15, The Resolution of Student Grievances with Members of the Faculty. https://www.https://www.amherst.edu/academiclife/provost_dean_faculty
The Resolution of Student Grievances with Administrators, Staff, or Visitors
If a student believes they have been aggrieved by a member of the administration or staff, they should consult the Chief Human Resources Officer at (413) 542-2372. See Section 16, The Resolution of Student Grievances with Administrators, Staff, or Visitors for additional details. The section of this code dealing with sexual harassment (Section 3, College Sexual Misconduct Policy) also provides guidance for students who believe that they have been harassed by members of the faculty, the administration, or staff. https://www.amherst.edu/offices/human_resources