The Help Desk is open seven days per week when classes are in session. It is closed during College holidays and may close for other official College closures such as emergencies and servere weather.
If you have a computer issue outside the Help Desk hours, please use the Web Form or send an email to AskIT@amherst.edu. You will receive a response to your question as soon as possible when the Help Desk reopens.
Help Desk, Classes In Session (includes exam periods):
Monday - Friday, 8:30 AM to 4:30 PM
Monday - Thursday, 4:30 PM to midnight
Friday, 4:30 PM to 9:00 PM
Saturday, 10:00 AM to 9:00 PM
Sunday, 10:00 AM to midnight
Help Desk, Classes Not In Session (includes vacations, summers, and Interterm):
Monday - Friday, 8:00 AM to 4:30 PM
As required for emergencies or severe weather